Frequently Asked Questions

Are your watches authentic?

Yes, all our timepieces are crafted using high-quality materials and undergo strict quality checks to ensure authenticity, precision, and durability.

What type of movement do your watches use?

Our watches use reliable quartz movements for accurate timekeeping, with select models featuring automatic movements for traditional watch enthusiasts.

Do your watches come with a warranty?

Every OFF ROAD watch comes with a two-year international warranty covering manufacturing defects under normal use.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International orders take 7-14 business days depending on destination.

Can I return or exchange my watch?

Yes. We offer a 14-day return or exchange window from the date of delivery, provided the watch is unworn and in original packaging.

Are your watches water-resistant?

All OFF ROAD watches are water-resistant up to 10 ATM (100 meters), suitable for swimming and snorkeling. Not recommended for deep diving.

How do I maintain my watch?

Clean with a soft, dry cloth. Avoid exposure to chemicals, magnetic fields, and extreme temperatures. Service every 3-5 years at an authorized watchmaker.

Do you offer international shipping?

Yes, we ship worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.